Shipping Policy

At Audionyx™, we aim to process and deliver your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.

Please ensure your shipping details are accurate at checkout. We are not responsible for delays or failed deliveries caused by incorrect address information provided by the customer.

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Shipping Times

Estimated delivery times:

• Domestic Orders: 5–10 business days

• International Orders: 7–15 business days

Shipping times may vary due to high demand, carrier delays, customs processing, or unforeseen circumstances. While we work hard to meet estimated timelines, delivery dates are not guaranteed.

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Tracking

Once shipped, you will receive a tracking number via email.
Please allow 24–72 hours for tracking updates to appear in the carrier’s system.

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Lost or Delayed Packages

If your package appears delayed, please contact the carrier first using your tracking number.

If a package is confirmed lost in transit, contact our support team and we will assist you promptly.

We are not responsible for delays caused by carriers, customs clearance, weather conditions, or incorrect shipping details.

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Incorrect or Refused Deliveries

If an order is returned due to:

• Incorrect address provided

• Refusal of delivery

• Failure to collect from carrier

Additional shipping fees may apply for reshipment.

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30-Day Money-Back Guarantee

Our 30-Day Money-Back Guarantee begins from the date your order is delivered.

Shipping fees are non-refundable unless the item is defective or incorrect.